Thursday, 8 March 2012

GE Nigeria Vacancy : Graduate Customer Service Officers

GE Healthcare Nigeria is set to recruit for Graduate Customer Service Officers - What do you envision for your future? At GE Healthcare, our vision involves looking at Healthcare in a completely new way. Focusing on earlier, pre-symptomatic disease detection and prevention, instead of late diagnosis. Helping clinicians access more information and intervene sooner with targeted treatments so their patients can leave longer, fuller lives.

 

We believe we can help make that happen - and we'd like you to be a part of our mission. As a global leader, GE can bring together the best in science, technology, business and human resources to redefine the frontiers of healthcare.

Something remarkable happens when you bring together people who are driven to make a difference – they do.

Position Title: Service Centre Agent

Function Segment: Call Center Services

Location: IIkoyi – Lagos, Nigeria
Job Number: 1511049
Job Segments: Call Center, Customer Service

Role Summary/Purpose: 

Participates in the daily operations of the call center

Essential Responsibilities 

This Call Center Specialist serves as the primary contact between the customer and GEHC Service Support. Call Center specialists are the face of GE Healthcare to our highly valued customers.

Qualifications/Requirements:

  • Associate's degree, or equivalent work experience.
  • Prior demonstrated experience working in a Customer service role.
  • Demonstrated understanding of the product area as it relates to the customer segment 
  • Demonstrated analytical thinking/problem solving ability
  • Ability to think clearly and quickly and empathize in high-pressure clinical situations
  • Tenacity & creativity in handling customer issues

 

Application Deadline
20th March, 2012

How To Apply
Click here to apply online
 

Globacom Nigeria Management Job Recruitment

Globacom Limited a leading privately owned multinational telecommunications company with Headquarters in Lagos, Nigeria. It is Nigeria's Second National Operator with licence covering GSM, Fixed, Broadbad, Gateway services and an international high capacity submarine cable business, known as Glo 1.

Globacom Limited is Africa's fastest growing telecommunications company with over twenty-five million GSM subscribers in Nigeria, the Republic of Benin and Ghana. It has acquired licence for Glo 1 in other West African countries.

In its quest to further strengthen operations and consolidate its position as a market leader, the Company desires to recruit highly competent, talented and self-motivated individuals to fill the following management positions:


1.)  Commercial Director (Ref. No: GLCD001)

Responsibilities

Specific responsibilities will include but not limited to:

  • Developing and driving the Company's long and short term revenue growth strategies
  • Continuously seeking market opportunities, conditions and associated business developments
  • Providing strategic direction and partnering with Sales Directors for the overall operations of various sales units to achieve the Organisation's business plans
  • Leading commercial business performance management and decisions support
  • Empowering and motivating sales team to achieve set targets
  • Assisting in embedding a commercial, customer-focused approach to all business processes and activities

Qualifications & Skills

  • Minimum of Bachelor's degree in Accountancy, Business Administration, Social Sciences, Engineering or any other related field.
  • An MBA and/or ACCA will be an added advantage
  • Strong analytical skills, including experience of hands-on financial modeling for decision making
  • Excellent leadership and communication skills
  • Project management skills, both as a leader and key team member

Experience

  • Minimum of 20 years significant hands-on Commercial experience, preferably from the FMCG or telecommunications industry, or from a blue chip company; ten (10) of which must have been spent in a senior management role
  • Appreciable experience in enterprise sales will be required
  • Proven successful track record at delivering growth
  • Proven experience in managing a fast growing and successful business
  • People management experience, including proven ability to identify and develop talents

2.)  Senior Marketing Manager, Product Development (Ref. NO: GLSMP002)

Responsibilities

Specific responsibilities will include but not limited to:

  • Developing and delivering effective product and market entry strategies in line with the Company's corporate objectives
  • Building and ensuring timely launch of new products to capture and consolidate on considerable market share in GSM/Broadband/Gateway
  • Using various national & international benchmark processes to identify areas of weakness of the competition
  • Developing products roadmaps to differentiate products and create brand pull
  • Managing products and services according to the various stages of the product lifecycle and devising various strategies to which the products could be enhanced
  • Adding new features to the existing products to enhance consumer experience

Qualification & Skills

  • Minimum of Bachelor's degree in Business Administration, Engineering, or any other relevant field
  • A Post Graduate degree in Business Management, Engineering, or any other relevant field will be an added advantage
  • Strong strategic orientation, leadership and interpersonal skills
  • Results-oriented and good project management skills

Experience

  • Minimum of ten (10) year cognate experience in Product Development, preferably from the FMCG or telecommunications industry, or from a blue chip company, five (5) of which must have been spent in a management role
  • Experience in working with cross functional teams, ability to carry them along in driving marketing initiatives
  • Exposure to the use of various analytical tools

3.) Senior Marketing Manager, Promotion (Ref No: GLSMP003)

Responsibilities

Specific responsibilities will include but not limited to:

  • Leading cross-functional and/or cross-channel teams to develop integrated launch programs, product-related marketing opportunities, or marketing promotions from conceptualisation through commercialisation and launch, including product and packaging.
  • Flawlessly initiating, implementing and executing marketing strategies to support business objectives.
  • Building strong relationships with relevant parties to ensure marketing message consistency and adherence to brand objectives.
  • Applying consumer insights and market research to gain understanding of consumers, environment and channel needs for the Company's products and determining new marketing and productopportunities.
  • Monitoring the domestic and global marketplace for product innovations, competitors, lifestyle trends and emerging technologies.

Qualifications & Skills

  • Minimum of Bachelor's degree in Business, Marketing, Engineering, or any other relevant field.
  • A Post Graduate degree in Business Administration, Engineering, or any other relevant field with a marketing emphasis will be an added advantage.
  • Strong strategic orientation, leadership and interpersonal skills.
  • Critical-thinking, analytical and problem-solving skills
  • Results-oriented and good project management skills.
  • Sound knowledge of existing marketing and promotional channels in local and international markets.
  • Good knowledge of MS office applications.

Experience

  • Minimum of fifteen (15) years cognate experience in Marketing Promotions, preferably from the FMCG or telecommunications industry, or from a blue chip company, five (5) of which must have been spent in a management role.
  • Experience in working with cross functional teams and ability to carry them along in driving marketing initiatives.

4.) Senior Sales Manager (Ref. No: GLSM004)

Responsibilities

Specific responsibilities will include but not limited to:

  • Identifying and evaluating new business and channel opportunities.
  • Developing sales and marketing strategies and plans in line with the Company's corporate objectives.
  • Co-ordinating, supervising and motivating sales teams to achieve target.
  • Conducting performance analysis on existing products with a view to identifying and monitoring market trends.
  • Ensuring leads/prospects are signed on and closure of business prospects in line with organisational procedures.

Qualifications & Skills

  • Minimum of Bachelor's degree in Accountancy, Business Administration, Social Sciences, Engineering or any other related field.
  • An MBA will be an added advantage.
  • Excellent leadership and communication skills.
  • Excellent organisational skills.
  • Strong selling and negotiation skills.

Experience

  • Minimum of 10 years cognate experience in professional selling, preferably in FMCG, Pharmaceutical, Banking and/or Telecommunications industry.
  • Appreciable experience in enterprise sales will be required.
  • Proven track record at achieving targets.
  • Proven successful track record at delivering growth.
  • Good knowledge of MS office applications.

5.)  Chief Technical Officer (CTO) - (Ref. No: GLCT005)

ResponsibilitiesSpecific responsibilities will include but not limited to:

  • Being responsible for technical strategy and technical architecture.
  • Devising strategies for the Technical Department in line with the Company's corporate objectives.
  • Being responsible for overall network design, operations and maintenance.
  • Directing the development, surveillance and maintenance of the network to ensure quality and availability are maintained at optimum level.
  • Empowering and motivating the technical team to achieve the desired results.

Qualifications & Skills

  • Minimum of Bachelor's degree in Electrical/ Electronics, Telecommunications Engineering or any other related discipline.
  • Relevant post graduate qualification will be an added

Experience

  • Minimum of 15 years progressive operational and managerial experience with at least 5 years in a lead role or CTO equivalent in the GSM industry.
  • Proven leadership and executive level experience.
  • Experience in strategic technology planning and execution.
  • Good Information Technology skills.


6.)  Senior Roll-Out Manager (GLSMR006)

Responsibilities

Specific responsibilities will include butnotlimitedto:

  • Working with the Network Planning unit in developing, implementing and overseeing roll-out programmes for the Company.
  • Coordinating, controlling and analysing the cost-benefit of potential and actual site coverage and implementing agreed action plans.
  • Periodically advising and recommending on sites for coverage and capacity growth of the Company's network.
  • Collating all data within specified area and analysing for management reporting purposes.
  • Liaising with vendors on implementation of network.
  • Interfacing and managing Government and Government regulatory agencies on Roll-Out Sites construction and operation.
  • Resolving community-related issues which may affect Roll-out programmes.

Qualifications & Skills

  • Minimum of first degree in Engineering, Surveying, Building or any other related field.
  • Additional qualification in Project management is essential.
  • A Post Graduate degree in Business Administration,
  • Engineering, or any other relevant field with a marketing emphasis will be an added advantage.
  • Excellent communication and diplomatic skills.

Experience

  • Minimum of 15 years cognate experience
  • Experience in working in a telecoms environment either with clientsorvendors.
  • Project management and negotiation skills.
  • Good Information Technology skills.

Remuneration

Attractive and internationally competitive remuneration packages, a pleasant working environment with good perquisites and challenging career prospects await the successful candidates.

Application Deadline

14th March 2012

Method of application

To apply, please quote the corresponding reference number as the subject of your e-mail and e-mail your CV (prepared as a Microsoft Word document and save with your full names, detailing contact telephone numbers, email address and scanned passport photograph) to us at: recruitment@gloworld.com

Sunday, 4 March 2012

Marie Stopes Nigeria (MSN) Job Vacancies - 8 Positions


Marie Stopes Nigeria (MSN) is a results-orientated non-governmental organization, which uses modern management and marketing techniques to provide family planning and other reproductive healthcare clinical services in underserved communities. MSN's goal is to empower men and women to choose when to have children by improving access to family planning and related reproductive health services.

MSN is part of Marie Stopes International's Global Partnership which operates in 43 countries and is the largest non-governmental provider of family planning in the world.

The core responsibility of this post is to use your; initiative, energy, persistence, results orientation, drive, integrity, enthusiasm, commitment to personal development to further MSl's partnership mission: enabling individuals to have children by choice not chance.

1.)  Finance Officer

Location: Abuja

Reporting to: Finance Director

Duration of contract: 2 years (renewable)

Probationary period: 6 months



Responsibilities:

  • Daily transaction inputting into Marie Stopes International's SUN system
  • Management of the petty cash/float regime
  • Contribute to monthly management and periodic statutory reports
  • Salary payments and remittance of all statutory deductions to appropriate authorities
  • Timely payments to all providers of products and services to MSN
  • Financial arrangements for all project activities (including the Outreach team within and outside FCT
  • Any other duties assigned

Requirements:

  • Candidates must have B.Sc/HND Accounting
  • At least 3 years experience
  • Ability to use SUN Accounting system
  • Good interpersonal skills, Ability to multitask


2.) Team Coordinator

Location:Abuja

Reporting to: Resource/Admin Officer

Duration of contract: 2 years (renewable)

Probationary period: 6 months

The Team Coordinator is responsible for the administrative and secretarial support to the team of the central office of MSI Nigeria.



Responsibilities:

  • Take care of travel arrangements and visa for MSI staff – national and international travels 
  • Organize meetings/workshops, including taking minutes
  • Telephony and related front desk duties
  • Manage and organize MSI filing system
  • Manage the Country Director's agenda
  • Any other duties assigned

Requirements:

  • A graduate of any discipline
  • Experience in team co-ordination or administrative role for a large team
  • Experience in organization of events/workshops
  • Excellent IT skills, including Advanced Word, Outlook, Excel, PowerPoint and databases
  • Excellent organizational skills, highly developed English language communication skills


3.) Driver/Admin Assistant (for Outreach)

Location:Sokoto (1), Bauchi (1)

Reporting to: Project Manager

Duration of contract: 22-24 months (renewable)

Probationary period: 6 months

Responsibilities

  • Take responsibility for the safety of staff and equipment during transport
  • Strictly adhere to MSN and Nigerian driving regulations
  • Maintain the cleanliness and smooth running condition of the assigned vehicle. Maintain a logbook and analyze fuel consumption
  • Record service delivery data on outreach visits
  • Collecting, recording and reconciliation of money from Clients at Outreach sites
  • Any other duties assigned 

Requirements:

  • Holder of a clean and valid driver's license
  • Knowledge of the road network in the state
  • Well presented, organized, courteous, and able to use own initiative
  • Excellent communication skills in English and local languages


4.) Monitoring and Evaluation Officer

Location: Sokoto (1), Bauchi (1)

Reporting to: Operations Director

Duration of contract: 22-24 months (renewable)

Probationary period: 6 months



Responsibilities:

  • Implement a robust M and E system to record and report and report on services delivered by type and client profile
  • Prepare and disseminate monthly and quarterly M and E reports for all community, private and public health partners
  • Integrate with and where possible strengthen the public health sectors M and E systems
  • Document best practices and lessons learnt, prepare case studies for publication

Requirements:

  • Degree in any of the Social sciences
  • Three years relevant working experience in M and E
  • Excellent communication skills and computer


5.)  Medical Sales Representative

Location:Abuja

Reporting to: Sales and Marketing Manager

Duration of contract: 2 years (renewable)

Probationary period: 6 months

Responsibilities:

  • Present and market Marie Stopes's pharmaceutical products and related services
  • Train Healthcare professionals (Pharmacists, Nurses/ Midwives on the proper use of products and related patient counseling and referral schemes)
  • Respond to and follow up sales enquiries using appropriate methods
  • Identify / respond to customer needs and proactively seek to address them demonstrate excellent and efficient customer service.
  • Monitor and report on market and competitor activities Any other tasks as assigned from time to time. 

Requirements:

  • Candidates must have B.Pharm. or a closely related Medical science degree
  • 3 years relevant work experience
  • Excellent communication, negotiation and relationship skills
  • Valid Driver's license and good driving skills



6.) Outreach Midwives

Location:Bauchi (2 position), Sokoto (2 positions),

Reporting to: Clinical Services Manager

Duration of contract: 22-24 months (renewable)

Probationary period: 6 months

Responsibilities:

  • To deliver client focused, high quality services in a arrange of settings
  • To commit to MSI core values and uphold MSN clinical standards at all times
  • To work closely with other outreach team members in delivering high quality counseling and services
  • To assist in compilation of data and preparation of reports.
  • To provide training and monitoring in family planning to public health clinical staff
  • To participate fully in MSN Institutional strengthening and Capacity Building activities where appropriate.
  • Any other duties assigned

Requirements:

  • Registered Midwife
  • Relevant Training in Family Planning and experience in delivering Family Planning services to communities often in challenging conditions
  • Willing to travel extensively 
  • Good interpersonal and team work skills



7.)  Project Managers

Location:Sokoto (1), Bauchi (1)

Reporting to: Operations Director

Duration of contract: 22-24 months (renewable)

Probationary period: 6 months

Responsibilities:

  • Project Team Leadership and Oversight of all Project activities in the State
  • Establish strong relationships and coordinate with project partners including the donor and the Ministry of Health and the target communities
  • Work closely with the MSN hehad office team to ensure all financial, monitoring and reporting obligations are fulfilled.
  • Ensure implementation of project according to contract timeline, schedule and budget
  • Any other duties assigned

Requirements:

  • Bachelors Degree in a suitable discipline
  • A registered midwife
  • At least 10-years post-graduation experience, 4 of which should be in a senior management leadership role
  • Outstanding English language written and verbal communication skills.


8.)  Project Officers

Location:Sokoto (1), Bauehi (1)

Reporting to: Operations Director

Duration of contract: 22-24 months (renewable)

Probationary Period: 6 months

Responsibilities:

  • Assist the Project Manager in the responsibilities detailed above
  • Provide operational support to Project Manager to ensure all project activities are implemented on time and within budget
  • Any other duties assigned

Requirements:

  • Suitable graduate qualification or diploma (Midwifery desirable)
  • Project management and coordination skills
  • Experience of working in the area of sexual and reproductive health


Application Deadline

5th March, 2012

How To Apply

If you are interested in applying for any of these positions, please send your application and CV (as a single document) to: recruitment@mariestopes.org.ng  quoting the position and location applied for as the subject of the email. Applications that do not follow this format will not be considered. Deadline for application is on or before close of business on Monday 5th March 2012.